Frequently Asked Questions

Monkey Network is a 100% not-for-profit, community-driven project. We believe Discord bot developers deserve free, reliable hosting without hidden costs or sketchy business models.

We're funded by community support and our passion for helping developers, not by charging users. Our goal is to provide a genuinely free service that helps the Discord development community thrive.

There is no catch.

• No credit card required
• No trial periods that auto-charge
• No premium tiers hiding essential features
• No forced ads or promotions
• No selling your data

Basic hosting with 1GB RAM, 1GB storage, and 100% CPU is genuinely free forever. We have an optional RPS game for extra perks, but it's completely optional and involves no real money.

Absolutely not. No real money is involved anywhere in our service. You cannot pay us even if you wanted to.

We have an optional Rock-Paper-Scissors game where you can earn credits for extra perks (like additional bot slots or more RAM), but it's:

• Completely optional
• No real money involved
• Just for fun and community engagement
• Not required for basic hosting

Forever! There's no time limit on your hosting. As long as you use the service fairly and follow our basic terms of service, your bot can stay hosted indefinitely.

We don't have forced trial periods or expiration dates. If we're still running, your bot can stay online.

Each bot instance receives:

• 1GB RAM
• 1GB Storage (SSD)
• 100% CPU (1 dedicated core)
• 24/7 uptime

These specs are sufficient for most Discord bots handling hundreds of servers. If you need more resources, you can earn credits via the optional RPS game or host multiple smaller bots.

Currently supported:

• Node.js - Discord.js, Eris, Discord.io, any npm package
• Nodemon - Auto-restart for Node.js bots during development
• Python - Discord.py, Nextcord, Pycord, any pip package

We actively expand based on user requests! See the next question about requesting new languages.

Yes! We add new languages based on user demand.

Languages we're considering (based on requests):

• Java (JDA)
• C# (Discord.Net, DSharpPlus)
• Go (DiscordGo)
• Ruby (discordrb)
• Rust (Serenity, Twilight)
• TypeScript (Discord.js with TS support)

How to request: Join our Discord server (coming soon) or email monkeybyteshosting@gmail.com with your language request and use case.

Yes! You have full access to npm and pip package managers.

For Node.js bots, create a package.json file with your dependencies and run npm install via the console.

For Python bots, create a requirements.txt file and run pip install -r requirements.txt.

You must use SFTP (Secure File Transfer Protocol) to upload bot files. This is a requirement for initial deployment.

Recommended SFTP clients:

• FileZilla (Windows, Mac, Linux) - filezilla-project.org
• WinSCP (Windows) - winscp.net
• Cyberduck (Mac, Windows) - cyberduck.io

Your SFTP credentials (host, port, username, password) are displayed in the panel after creating a bot instance.

SFTP credentials are provided automatically in your bot's panel after creation.

Look for sections labeled:

• "SFTP Details"
• "File Access"
• "Connection Info"

You'll see your host (usually node.monkey-network.xyz), port (typically 2022), username, and password. Use these to connect via your SFTP client.

We typically use port 2022 for SFTP (not the standard port 22).

However, always check your panel's SFTP details section for the exact port, as it may vary. When connecting with FileZilla or WinSCP, make sure to specify the correct port number or your connection will fail.

We recommend:

• FileZilla - Free, open-source, works on all platforms. Best for beginners.
• WinSCP - Windows-only, very user-friendly interface with built-in text editor.
• Cyberduck - Great for Mac users, clean interface, cloud storage integration.

All three are free and work perfectly with our SFTP service. Choose based on your operating system and preference.

The panel has a web-based file manager for viewing and editing small files, but SFTP is required for uploading bot files during initial deployment.

Use the file manager for:

• Quick config file edits
• Viewing logs
• Small text file changes

Use SFTP for:

• Initial bot deployment (uploading all files)
• Bulk file uploads
• Uploading large files
• Managing entire directory structures

Maintenance mode is a safety feature that temporarily stops your bot and locks it for updates.

When enabled, it:

• Stops your bot process
• Locks files in a safe state
• Prevents conflicts during file uploads
• Ensures stable deployments

Think of it as putting your bot in a "safe zone" where you can make changes without risking crashes, data corruption, or partial deployments.

ALWAYS use maintenance mode before:

• Uploading new files via SFTP
• Editing existing code files
• Installing or updating dependencies (npm/pip)
• Changing configuration files
• Making any file system changes

Never make changes to a running bot! This can cause file conflicts, crashes, or corrupted deployments.

No! DO NOT end maintenance mode until ALL tasks are completed.

Make sure you've finished:

• All files uploaded via SFTP
• Dependencies installed (npm install / pip install)
• Environment variables configured
• Bot token and config verified
• Everything tested and ready

Ending maintenance mode early can result in partial deployments, missing files, or a bot that won't start properly.

In your bot's panel:

1. Navigate to your bot instance
2. Look for "Maintenance" or "Maintenance Mode" button/toggle
3. Click "Enable Maintenance Mode" before making changes
4. Wait for confirmation (usually an orange/yellow indicator)
5. Make your changes (upload files, install packages, etc.)
6. After ALL tasks complete, click "End Maintenance Mode"

You'll see a visual indicator (badge or color change) when maintenance mode is active.

Yes! Your bot stays online 24/7 with no forced restarts or sleep timers. We provide true 24/7 hosting with automatic restart on crashes.

Unlike some "free hosting" providers that shut down bots after a few hours, your bot on Monkey Network stays running continuously.

Multiple support channels:

• Discord Server (coming soon) - Join our community for real-time help
• Email - monkeybyteshosting@gmail.com
• Documentation - Check our Getting Started guide

We're a community-driven project, so response times may vary, but we're committed to helping all users.

Yes. We take security seriously:

• Regular automated backups
• Secure SFTP file access (encrypted)
• Environment variables for bot tokens (not exposed in files)
• Isolated bot instances (your bot can't access others)
• Uptime monitoring and alerts

However, as with any hosting service, we recommend keeping your own backups of important data.

Yes! You can host multiple bot instances. Each bot gets its own 1GB RAM, 1GB storage, and 100% CPU allocation.

The number of bots you can host may depend on your account level. Want more bot slots? Earn credits through our optional RPS game or contact us about your use case.

We're setting up a Discord community server! It's coming soon.

Once live, you'll be able to:

• Get real-time support
• Request new language support
• Share bot ideas and get feedback
• Connect with other developers
• Stay updated on new features

Check back soon or join our mailing list for updates!

The Rock-Paper-Scissors (RPS) credit system is an optional game where you can earn credits for extra perks and features.

It's completely optional, involves no real money, and is just a fun way to engage with our community and earn upgrades.

Nothing! Your basic hosting service (1GB RAM, 1GB storage, 100% CPU) is always free, regardless of whether you play the RPS game.

The game is purely optional. You'll never be locked out of basic features or penalized for not playing.

Access the RPS game from the game server list within your panel.

Simply:

1. Log into your panel at dash.monkey-network.xyz
2. Look for the game section or RPS link
3. Play Rock-Paper-Scissors against the system
4. Earn credits for wins
5. Redeem credits for perks

For more details, visit our RPS Credits page.

Credits can unlock extra perks like:

• Extra RAM for resource-heavy bots
• Additional storage space
• More bot instance slots
• Priority support (if available)
• Community badges and leaderboard rankings

Remember: these are optional upgrades. Basic hosting is always free without any credits.