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Data protection

GDPR Notice

How MonkeyBytes Hosting (part of Monkey-Network) handles personal data under GDPR and UK GDPR. Contact us for any rights requests.

Key points

  • Controller: Monkey-Network (service: MonkeyBytes Hosting)
  • Contact: monkeybyteshosting@gmail.com
  • Minimum age: 16
  • No non-essential cookies or analytics
  • Access blocked from UK-sanctioned territories
Controller

Who is responsible

The data controller is Monkey-Network (service: MonkeyBytes Hosting). Contact: monkeybyteshosting@gmail.com.

Supervisory authority

You may also contact the UK Information Commissioner's Office (ICO) if you believe your rights are not respected: ico.org.uk/make-a-complaint/.

Data

What we collect

Account and service data

  • Account details you provide (e.g., email, username).
  • Bot/server files you upload (code, config, assets).
  • Operational diagnostics (uptime/error logs, performance metrics).
  • IP addresses and security-related metadata for abuse prevention.

What we do not use

  • No non-essential cookies or trackers.
  • No marketing or advertising profiling.
  • No third-party analytics currently in use.
Lawful bases

Why we process data

  • Performance of a contract / legitimate interests: to provide and secure the hosting service.
  • Legal obligations: respond to lawful requests and comply with applicable law.

Age

You must be at least 16 to use the service. If local laws require consent for users aged 16-18, you are responsible for obtaining it.

Sharing

Who sees your data

  • Service operations: limited to platform administrators as needed to run and secure the service.
  • Vendors: hosting and infrastructure providers as required to deliver the service.
  • No selling of personal data; no advertising partners.

International transfers

We avoid transfers to sanctioned countries (per UK sanctions). If transfers outside the UK/EEA occur, we will apply appropriate safeguards (e.g., standard contractual clauses) where required.

Sanctions compliance

Geographic access restrictions

  • We restrict access from countries subject to UK sanctions: Russia, Belarus, North Korea, Iran, Syria, Myanmar, and Venezuela.
  • Restrictions are enforced at the network level using IP-based geolocation.
  • This is required to comply with UK legal obligations under sanctions law.
  • Users from blocked regions cannot access or use the service.

Legal basis

These restrictions are implemented under our legal obligation to comply with UK sanctions regulations. Blocking access helps ensure we operate lawfully and do not inadvertently facilitate activities prohibited under sanctions regimes.

Retention

How long we keep data

  • Account data: kept while your account is active and for a limited period after closure for security and operational reasons.
  • Servers with empty directories may be deleted when nodes reach capacity; we will notify via the dashboard.
  • Operational logs: kept for security/diagnostics for a limited period, then removed or anonymized.
  • Backups: retained only as needed for recovery and then overwritten.

Your choices

You can request deletion of your account/files. We will honour reasonable requests unless we must retain data to meet legal or security obligations.

Rights

Your GDPR rights

  • Access, correction, deletion, restriction, objection, and portability where applicable.
  • Withdraw consent if we ever rely on it (currently not used for core services).
  • Lodge a complaint with the ICO.

How to exercise rights

Email monkeybyteshosting@gmail.com with your request. Provide enough detail to verify your identity and the account in question.

Security

Protecting data

  • SFTP for encrypted file transfers.
  • Isolated server instances to protect user data.
  • Access controls for administrative actions.

Breach notices

If a data breach occurs that affects your personal data, we will notify you and regulators when required. Contact: monkeybyteshosting@gmail.com.

Cookies

Cookies and tracking

  • We do not use non-essential cookies or analytics trackers.
  • Only essential cookies (if any) needed to operate the service are used.

Updates

If we add non-essential cookies or analytics in the future, we will update this notice and, where required, request consent.

Updates

Changes to this notice

We may update this GDPR notice. Material changes will be signposted in the dashboard or on this page.

Last updated: December 2025